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Xbox, PlayStation tackle console launch glitches

November 28, 2013
By DERRIK J. LANG , THE ASSOCIATED PRESS

Move over, zombies. Step aside, terrorists. Aliens, out of the way.

There are a few new foes affecting gamers that are proving to be far more destructive than any on-screen villain.

With nicknames like "the blue light of death" and "the disc drive of doom," they're the game-ending glitches causing headaches for a few gamers who picked up the next-generation Xbox One and PlayStation 4 consoles at launch.

Microsoft Corp. said Monday it's replacing the Xbox One units of users who have reported systems that won't read discs, an issue dubbed "the disc drive of doom." The company said the problem is affecting "a very small number" of customers, who will also receive one free downloadable game from Microsoft Game Studios.

Sony Corp. announced after the debut of the PS4 earlier this month that it was replacing the units for "less than 1 percent" of users whose new consoles malfunctioned and displayed a pulsating blue light. The problem was given the moniker "the blue light of death."

Both glitches recall Microsoft's "red ring of death," when production problems caused several predecessors of the Xbox One to lock up and display three flashing red lights. Ultimately, the technology giant extended customers' warranties to three years and said in 2007 that it had spent more than $1 billion to repair the problems associated with the Xbox 360.

"I understand these things happen, but it sucks when they happen to you," said Donald Blankinship, an Xbox One owner who experienced a faulty disc drive after purchasing the console at Best Buy.

 
 

 

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