ABOARD A U.S. MILITARY AIRCRAFT - Defense Secretary Chuck Hagel has made the rare gesture of phoning Air Force nuclear officers in their underground launch bunkers in Montana to update them on efforts to correct problems in their service.
Hagel placed the calls from aboard the military command aircraft that ferried him home Saturday from an international security conference in Germany.
The Pentagon chief spoke to a total of six Minuteman 3 missile launch control officers - two in each of three launch centers operated by the 341st Missile Wing at Malmstrom Air Force Base in Montana.
Secretary of Defense Chuck Hagel jokes with the audience before administering the oath of office to Deborah Lee James during her swearing-in ceremony as Secretary of the Air Force, at the Pentagon in Washington, Friday.
Malmstrom is the focus of a widening investigation into alleged cheating by launch officers on proficiency tests. About half of the entire cadre of missile launch officers at Malmstrom have been removed from duty because of the accusations, and the probe is continuing.
The scandal has created great strain on the remaining launch officers, forcing them to do more 24-hour shifts in the launch centers than normal.
A defense official who briefed reporters on Hagel's phone calls said the six officers to whom he spoke were generally positive in their outlook but also cited strains and stresses. The official was not authorized to discuss the private conversations by name and spoke on condition of anonymity.
Hagel told the officers about a meeting he conducted Wednesday at the Pentagon with top Air Force and Navy officials to discuss problems within the Air Force nuclear missile force. In addition to the alleged cheating, there also is a drug investigation involving a smaller number of launch officers, as well as troubling trends in other misbehavior and lapses first reported by The Associated Press.